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    • Internet Support

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      Customer Chat 

      Connect online with a Shaw
      Customer Service Representative.

       

      Contact Us 

      If we haven't answered your question here, find someone who can.

       

      Troubleshoot your Internet
      connection, email and security.

      Email

      I can't remember my password.

      If you have forgotten your password, sign in to your Customer Centre and follow these steps:
       

      1. Click Internet in the left menu.
      2. Click Manage Email and Webspace.
      3. Click Change Password next to the email account on which you wish to change the password.
      4. Enter a new password in each of the two fields. You must enter the same password in each field.
      5. Click Update Password.



       

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